Frequently Asked Questions | Ascend Apartments
What are your office hours?
Please contact the leasing office for current office hours and holiday schedules.
Do you allow pets?
Yes! Ascend Apartments is a pet-friendly community. Pet fees, pet rent, breed restrictions, and pet limits may apply. Contact the leasing office for current pet policies.
How do I schedule a tour?
Prospective residents can schedule an in-person or virtual tour by contacting the leasing office or submitting an inquiry through our website.
What is required to apply for an apartment?
Applicants must complete an application, provide valid identification, meet income requirements, and satisfy rental and background screening criteria.
How much income do I need to qualify?
Household gross income should generally be at least three times the monthly rent.
Are apartments furnished?
No, apartments are leased unfurnished unless otherwise noted.
Are utilities included in rent?
Utilities may be billed separately unless otherwise specified in the lease agreement. Contact the leasing office for details.
Do you require renter's insurance?
Yes, renter's insurance may be required. Please contact the leasing office for coverage requirements.
What community amenities do you offer?
Residents enjoy amenities that may include a swimming pool, fitness center, clubhouse, playground, resident parking, on-site management, and 24-hour emergency maintenance.
Is there parking available?
Yes, resident parking is available. Please contact the leasing office for details regarding assigned or reserved parking options.
How do I submit a maintenance request?
Residents can submit maintenance requests through the resident portal, by phone, or by visiting the leasing office.
Do you offer emergency maintenance?
Yes, emergency maintenance is available 24 hours a day for urgent issues affecting health and safety.
What do I need before moving in?
Prior to move-in, residents must sign the lease agreement, pay all required move-in costs, and provide any required documentation.
When is rent due?
Rent is due on the date specified in your lease agreement each month.
Where is Ascend Apartments located?
Ascend Apartments is located in Moore, Oklahoma, offering convenient access to shopping, dining, schools, and major employers.
Are schools and shopping nearby?
Yes, the community is conveniently located near retail centers, grocery stores, restaurants, parks, and entertainment options.